Payment can be made either directly at the Discover Canada Tours office, to authorized agents and partners, or online. The following forms of payment are accepted: cash, debit, traveler’s cheques and credit cards. Personal cheques are not accepted. Please note that if you pay by cash or local debit card you will receive a discount. If you are paying by credit card, you do have the option to pay online. If you would like to pay with cash or traveller’s cheques you can pay at your school or agency (if applicable) or you can come to our office located at: 820-1111 Melville Street, Vancouver, Canada. Our office is 1 block west of the Burrard Skytrain Station; on the NW corner of Thurlow Street and Melville Street (Dunsmuir turns into Melville Street). Our office hours are Monday thru Friday, 8:30am to 5:30pm.
You may cancel your tour at anytime by notifying Discover Canada Tours at 1-855-689-8128.
If you cancel your tour:
If you fail to show up at the meeting spot on time and miss the tour, no refund will be issued. Please check the map and transit schedule well in advance to ensure that you can get to the meeting spot on time.
For all tour cancellations by Discover Canada Tours:
Discover Canada Tours strongly recommends the purchase of travel insurance. If you require more information about purchasing travel insurance, please contact Jessie Stevens from Uniglobe Specialty Travel at +1-604-637-4475.
ROOM OCCUPANCY POLICY
Advertised prices are based on maximum occupancy. Rooms may consist of any combination of the following, based on occupancy: one king sized bed, one queen sized bed, one double sized bed, two queen sized beds, two double beds, a pull-out couch, a rollaway bed or a single bed. Upon booking the Trip, should you not provide the names of desired roommates, Discover Canada Tours may match you with other passengers based on the chosen occupancy. Discover Canada Tours is not in any way liable for injury, loss or damage as a result of roommate matching. Single and double room upgrades are available at an additional cost.
Please refer to tour booking page for specific room pricing.
Any pictures, video or promotional footage taken by Discover Canada Tours or other parties working with Discover Canada Tours (which may include Passengers), during the Trip, will be the property of Discover Canada Tours and can be used or disclosed and the Passenger consents to the use and disclosure for future promotional purposes. The Passenger also consents to the use and disclosure of any of the personal information collected regarding the Passenger (expect for payment information) to enable Discover Canada Tours to inform the Passenger of events and promotions.