Join the Green Team Family

Join the Team

CURRENT OPENINGS

Office Positions

Position:  Custom Groups & Charter Specialist 

Closing: March 15, 2022 

Term: Full-Time

Reporting to:  Product Manager

Schedule: Monday - Friday; 9am - 5:30pm

How to Apply:

Please forward your resume and cover letter to: jennifer@discovercanadatours.com.   No phone calls please.

 

Are you a hard worker who LOVES TO TRAVEL and HAVE FUN? If so, look no further, as a full-service Travel Management company we offer excellent travel perks in addition to a lively and fun office environment with plenty of opportunity for advancement.  

 

COMPANY OVERVIEW

Discover Canada Tours specializes in providing the best experiences in Western Canada through continuously developing innovative year-round tours. We focus on adventurers of all ages by committing to provide our guests with unforgettable, authentic travel and sightseeing experiences for the best value. Our objective is to share our love of Canada with the world! Our adventurers are always our top priority and we strive to give each and every adventurer “the time of their lives”.    

Founded as a division of Uniglobe Specialty Travel Ltd. in 2005, DCT is a local family owned and operated business located in downtown Vancouver. Over the years we have evolved to accommodate a diverse array of adventurers from all corners of the world. Our portfolio of brands under Discover Canada Tours include: Discover Canada Student Adventures, Destination Snow, West Trek, West Trek Social Club, and most recently Discover Vancouver Tours. 

We are looking for passionate people who bring a commitment for excellence and teamwork to join us. 

 

What we offer:

  • Travel on all of our tours and Fams with our activity suppliers
  • Discounts on personal travel
  • Team events and excursions
  • Working in a small company that is constantly innovating and evolving
  • Multi-national team
  • Competitive salary and benefits package
  • Annual training - be constantly learning
  • An open, friendly and energetic work environment where every voice is heard

 

Reporting to the Product Manager, the Custom Groups & Charter Specialist will be responsible for the developing custom group and charter quotes and providing ongoing support to clients and excellent customer service. The Custom Groups & Charter Specialist will interact effectively with all of our customers and partners and have the ability to respond to inquiries independently, professionally and promptly.  Specific responsibilities include:

 

Groups Sales

  • Lead the Group department including quoting, monthly reporting, booking, invoicing of all leisure and incentive groups for various brands. 
  • Collaborate with the Product Manager and Sales department in a strategic growth plan for group sales, including customer service standards, advance sales strategy. 
  • Analyze and ensure group tour statistics are kept updated and reported on weekly basis 
  • Be one of the first points of contact for incoming charter and group inquiries 
  • Generate new group business for all divisions by creating exceptional and competitive group proposals based on client requirements and budget. 
  • Collaborate with Sales team to ensure partner and account relationship is managed effectively
  • Work with existing clients to assess their needs and present  tour options with the goal of continually increasing the amount of business with them 
  • Manage communications and deliver excellent customer service to all parties in reference to group bookings, serving as point of contact for various clients 
  • Provide information sessions and presentations to clients when necessary 
  • Ensure company deadlines, payment collection, and group details are delivered on time according to contract terms
  • Work with the accounting team to collect and document all deposits and payments according to the schedule outlined in the agreement between client and company
  • Troubleshoot any issues that may arise before, during or after the tour, in line with company policy
  • Attend tradeshows and Fams to increase product knoweldge 

 

Custom Tour Quoting & Product Development 

  • Using extensive knowledge of geographical information & suppliers throughout Canada build unique itineraries and packages that will impress customers, in consultation with the Product Manager 
  • Using a pricing template and researching similar products set a price that will provide good value to the clients while meeting profit margin targets, in consultation with the Product Manager
  • Work with our graphic designer to develop marketing material for clients
  • Load custom tours into the booking system
  • Create Tour Guide or Driver Guide notes, timings, preferred routes, and specific notes on client preferences and inclusions
  • Update and monitor online booking platforms including CRM, Booking Platforms to ensure we are maximizing the inventory and filling the coach/es.

 

Assist with projects related to the position as directed by the Manager

 

Expectations:

  • Ability to plan, organize, set priorities and manage processes efficiently on a daily basis
  • Able to work to tight deadlines and under pressure
  • Excellent attention to detail 
  • Successfully manage multiple clients and their travel request
  • Self motivated and positive, professional approach to customer service
  • Ability to influence using proficient sales and prospecting techniques while building friendly and positive relationships

Position:  Inside Sales & Customer Experience Representative 

Term: Full-Time

Reporting to:  Senior Sales Manager

How to Apply: Please forward your resume and cover letter to: jobs@discovercanadatours.com.   Indicate the position you are applying for in the subject line. No phone calls please

 

Are you a hard worker who LOVES TO TRAVEL and HAVE FUN? If so, look no further, as a full-service Travel Management company we offer excellent travel perks in addition to a lively and fun office environment with plenty of opportunity for advancement.  

 

COMPANY OVERVIEW

Discover Canada Tours specializes in providing the best experiences in Western Canada through continuously developing innovative year-round tours. We focus on adventurers of all ages by committing to provide our guests with unforgettable, authentic travel and sightseeing experiences for the best value. Our objective is to share our love of Canada with the world! Our adventurers are always our top priority and we strive to give each and every adventurer “the time of their lives”.    

Founded as a division of Uniglobe Specialty Travel Ltd. in 2005, DCT is a local family owned and operated business located in downtown Vancouver. Over the years we have evolved to accommodate a diverse array of adventurers from all corners of the world. Our portfolio of brands under Discover Canada Tours include: Discover Canada Student Adventures, Destination Snow, West Trek, West Trek Social Club, and most recently Discover Vancouver Tours. 

 

We are looking for passionate people who bring a commitment for excellence and teamwork to join us. 

What we offer:

  • Travel on all of our tours and Fams with our activity suppliers
  • Discounts on personal travel
  • Team events and excursions
  • Working in a small company that is constantly innovating and evolving
  • Multi-national team
  • Competitive salary and benefits package
  • Annual training - be constantly learning
  • An open, friendly and energetic work environment where every voice is heard

 

Job Description Overview: 

Reporting to the Senior Sales Manager, the Inside Sales & Customer Experience Representative will be responsible for activities associated with inside sales, satisfying customer needs before, during and after the sale of a tour, providing excellent customer service. The main objective of this role is to increase sales and ensure we have happy satisfied customers who will want to post positive reviews, book again, and refer our tours to others. 

 

CORE RESPONSIBILITIES

  • Respond to inquiries from all lines of communications (phone, email, CRM platform, social media, OTAs, etc.) and convert inquiries to sales
  • Staying on top of all customer reviews and replying to reviews
  • Managing customer complaints

 

Inside Sales

  • First point of contact for incoming calls and responsible for responding to customer inquiries through a variety of channels including walk-ins, phone, email, CRM platform, social media, OTAs, etc
  • Respond to travel agent inquiries
  • Strive to convert all tour booking  inquiries and leads into sales
  • Direct other inquiries to the proper department or employee
  • Book clients using our reservation system and other booking systems
  • Become familiar with our current listings on OTAs, how each OTA functions, and assist in the loading of new tour information & updating tour information onto OTA systems
  • Assist with sales leads for FIT & custom group quotes and be the main point of contact
  • Assist the Sales Manager with the ongoing management of high-level accounts to ensure we are meeting service expectations, maximizing exposure & sales from them, and renegotiating annual contracts

 

Customer Experience 

  • Effectively resolve any customer concerns or complaints
  • Manage and respond to client reviews on all platforms including trip advisor, google, OTAs, etc. 
  • Follow-up with larger bookings to ensure they received all necessary confirmations 
  • Act as an intermediary between the customer and outside sales teams, ensuring that the customer is satisfied with the products or services that they have purchased and ensuring the outside sales team is communicating all of the correct information
  • Act as an intermediary between  the customer product teams, relaying feedback received directly from the client or through reviews. 
  • Stay in contact with customers (groups) to provide support while they are on tour and follow up post tour
  • Additional tasks as requested by the management 

 

 

CORE EXPECTATIONS / QUALIFICATIONS

  • Superior product knowledge - it is a must to go on all DCT tours 
  • Excellent interpersonal and communication skills  (compassionate, welcoming, good listener, discreet)
  • Self-Motivated, priven 
  • Desire to constantly learn
  • Ability and willingness to multi-task 
  • Excellent problem solving, conflict resolution skills
  • Positive, confident attitude 
  • Live the Adventure and embrace the company core values

JOB TYPE: Part Time / Seasonal

 

Are you passionate about Canada? Are you in love with the natural beauty of this great land? Does traveling to mountains, waterfalls, glacial lakes, the coastal rainforests, and beaches get your heart pumping? Do you own a Toque? And last of all are you outgoing and enjoy making friends, talking and socializing with others? If so, continue reading as this job might be the perfect fit for you!

Reporting to the Assistant Sales and Events Manager, our Junior Sales/Activities Reps will be responsible for assisting the promotion and sales initiatives and procedures of the DCT/West Trek Scheduled Tour Division. This role focuses on providing excellent customer service and helping maintain and grow assigned accounts, as well as helping maintain and run activities and events in conjunction with the Sales Supervisor. These initiatives will affect the direction and goals of the business.

As part of Discover Canada Tours, you will have the opportunity to work in an exciting and fun industry; meet and work with people from all over the world; and gain valuable and fulfilling work experience.

 

Specific duties & key accountabilities include:

(In consultation with the Senior Sales Reps and Sales/Activity Supervisor)

  • Managing, promoting and selling tours and activities at assigned accounts
  • Executing in-school and industry related presentations for a variety of groups
  • Leading assigned activities and events such as walking tours, after school activities, sporting events, BBQs, and other special events
  • Developing and implementing special events, activities and promotions (including pop-up activities)
  • Completing and registering client bookings through the reservation system (including group bookings)
  • Helping motivate and lead the practicum team

 

Additional responsibilities include, but are not limited to:

●  Researching competitor’s products and services

●  Identifying and soliciting new clients and/or target groups

●  Being responsible for guests’ safety, handling payments, and ultimately delivering the highest quality of customer service

 

Qualifications & Skills:

  • Outgoing and ability to speak in front of a crowd
  • Professional attitude and appearance
  • Excellent organization, time management and communication skills
  • Ability to solve problems and work under pressure
  • Commitment to continuous self-improvement
  • A passion for Canada and our wondrous landscape
  • Ability to speak a second language is an asset – please indicate on resume

 

Experience and Certifications/Licenses required

  • High School Diploma is required
  • Degree or Diploma in tourism, business, or sales and marketing is an asset but not necessary

 

Additional Notes

  • Hours may vary by week and season, sometimes long days, evenings and weekends are expected, need to be able to manage a flexible schedule

 

Job Type: Part-time / Seasonal

  • 3 month contract from starting date, possibility to extend upon completion of contract

  • Possibility of full-time position for the right candidate

 

Before you apply:

Take some time to understand what we stand for through our Mission, Vision, Purpose and Core Values

 

UNDERSTANDING OUR MISSION

To be internationally acclaimed and known as the number one tour company in Canada. When travelers think of Canada, they think of Discover Canada Tours!

 

UNDERSTANDING OUR VISION

Sharing our love of Canada with the World. We want to showcase everything we love about Canada and ensure that we provide our guests with an unforgettable, authentic experience for the best value possible. Our adventurers are always our top priority!

 

UNDERSTANDING OUR PURPOSE

We strive to be the leading Canadian tour operator by offering cost-effective, unique travel options to adventurers of all ages and budgets throughout Canada; always putting the adventurer first. We aim to become a sustainable, environmentally friendly company, giving back to the communities that most need our help.

 

OUR CORE VALUES

 

“Live the Adventure” - Work hard, Play Hard attitude to all life's adventures.
"Teamwork is Dream Work" - Working as a collaborative and accountable team allows us to achieve the impossible. When our goals are achieved we celebrate together!
"Go the Extra Mile" - Our Adventurers come first so we aim to give them the “time of their lives”on our trips. We are committed to go above and beyond to achieve this belief.
“Have Fun Doing It” - We believe in the importance of a well-balanced and healthy lifestyle. Life is an adventure and we should be having a fun time living it.

 

UNDERSTANDING OUR CORE VALUES

 

page3image851600

 

A Work hard, Play Hard attitude to all life's adventures.

What does it mean to Live the Adventure? Adventure can be defined in many ways. For some, adventure can be extreme experiences like bungee jumping or whitewater rafting, for others, it can merely be heading into uncharted territories, trying something new, or exploring unfamiliar local and international destinations.

At Discover Canada Tours, we believe that adventure is whatever you make it be. We make sure that every single tour and experience that you have with us is an adventure and something that you’ll take home with you and never forget.

 

page3image840160

 

Working as a collaborative team allows us to achieve the impossible. We are a team of many talents. No one person in the company performs only one task. We have high standards and set ambitious goals to achieve them as a team. We are accountable, dependable and realize our success is a direct result of our actions. This advantage makes us a stronger organization.

When our goals are achieved we celebrate together!

 

page4image761360

 

We strive to give our adventurers ‘the time of their lives’. Everyone in our organization is committed to this belief and will not hesitate to go above and beyond to make sure each guest is having a unique and unforgettable experience. Our adventurers come first, always!

 

page4image754496

 

We truly believe in the importance of having a well-balanced and healthy life and we will do anything we can to ensure that our employees are able to take advantage of this. A positive image and fun-loving attitude helps us be more productive and less stressed

As we have mentioned, Life's an Adventure and it's about having a fun time living it.

 

How To Apply

Please send your resume and cover letter to Jennifer, jenn@discovercanadatours.com

JOB TYPE: Full Time

 

Are you passionate about Canada? Are you in love with the natural beauty of this great land? Does traveling to mountains, waterfalls, glacial lakes, the coastal rainforests, and beaches get your heart pumping? Do you own a Toque? And most importantly, are you outgoing and enjoy making friends, talking and socializing with others? If so, continue reading as this job might be the perfect fit for you!

Reporting to the Assistant Sales and Events Manager, our Sales & Activities Coordinators are responsible for assisting the promotion and sales initiatives and procedures of the West Trek Scheduled Tour Division and West Trek Social Club, as well as planning, organizing and leading activities/tours around Vancouver and surrounding areas. This role focuses on providing excellent customer service and building a strong sense of fun and community spirit at assigned accounts. These initiatives will affect the direction and goals of the business.

As part of Discover Canada Tours, you will have the opportunity to work in an exciting and fun industry; meet and work with people from all over the world; and gain valuable and fulfilling work experience.

 

Specific duties & key accountabilities include:

(In consultation with the Senior Sales/Activity Reps and the Sales/Activity Supervisor)

  • Managing, promoting and selling tours and activities at assigned accounts
  • Executing in-school and industry-related presentations for a variety of groups
  • Planning, promoting and leading activities and events such as walking tours, after school activities, sporting events, BBQs, and other special events
  • Developing and implementing special events, activities and promotions (including pop-up activities)
  • Completing and registering client bookings through the reservation system (including group bookings)
  • Helping motivate and lead the practicum team

 

Additional responsibilities include, but are not limited to:

  • Researching competitor’s products and services
  • Identifying and soliciting new clients and/or target groups
  • Being responsible for guests’ safety, handling payments, and ultimately delivering the highest quality of customer service

 

Qualifications & Skills

  • Outgoing and ability to speak in front of a crowd
  • Knowledge of activities and events in Vancouver and surrounding areas
  • Professional attitude and appearance
  • Excellent organization, time management and communication skills
  • Ability to solve problems and work under pressure
  • Commitment to continuous self-improvement
  • A passion for Canada and our wondrous landscape
  • The ability to speak a second language is an asset – please indicate on resume

 

Experience and Certifications/Licenses required

  • High School Diploma is required
  • Degree or Diploma in event management is an asset but not necessary

 

Additional Notes

  • Hours vary depending on the activity schedule, some long days, evenings and weekends are expected, need to be able to manage a flexible schedule

 

Job Type:

  • Full-time
    3 month contract from starting date, possibility to extend upon completion of contract

 

Before you apply:

Take some time to understand what we stand for through our Mission, Vision, Purpose and Core Values

 

UNDERSTANDING OUR MISSION

 

To be internationally acclaimed and known as the number one tour company in Canada. When travelers think of Canada, they think of Discover Canada Tours!

 

UNDERSTANDING OUR VISION

 

Sharing our love of Canada with the World. We want to showcase everything we love about Canada and ensure that we provide our guests with an unforgettable, authentic experience for the best value possible. Our adventurers are always our top priority!

 

UNDERSTANDING OUR PURPOSE

 

We strive to be the leading Canadian tour operator by offering cost-effective, unique travel options to adventurers of all ages and budgets throughout Canada; always putting the adventurer first. We aim to become a sustainable, environmentally friendly company, giving back to the communities that most need our help.

 

OUR CORE VALUES

 

“Live the Adventure” - Work hard, Play Hard attitude to all life's adventures.
"Teamwork is Dream Work" - Working as a collaborative and accountable team allows us to achieve the impossible. When our goals are achieved we celebrate together!
"Go the Extra Mile" - Our Adventurers come first so we aim to give them the “time of their lives”on our trips. We are committed to go above and beyond to achieve this belief.
“Have Fun Doing It” - We believe in the importance of a well-balanced and healthy lifestyle. Life is an adventure and we should be having a fun time living it.

 

UNDERSTANDING OUR CORE VALUES

 

page3image788304

 

A Work hard, Play Hard attitude to all life's adventures.

What does it mean to Live the Adventure? Adventure can be defined in many ways. For some, adventure can be extreme experiences like bungee jumping or whitewater rafting, for others, it can merely be heading into uncharted territories, trying something new, or exploring unfamiliar local and international destinations.

At Discover Canada Tours, we believe that adventure is whatever you make it be. We make sure that every single tour and experience that you have with us is an adventure and something that you’ll take home with you and never forget.

 

page4image859040

 

Working as a collaborative team allows us to achieve the impossible. We are a team of many talents. No one person in the company performs only one task. We have high standards and set ambitious goals to achieve them as a team. We are accountable, dependable and realize our success is a direct result of our actions. This advantage makes us a stronger organization.

When our goals are achieved we celebrate together!

 

page4image1006288

 

We strive to give our adventurers ‘the time of their lives’. Everyone in our organization is committed to this belief and will not hesitate to go above and beyond to make sure each guest is having a unique and unforgettable experience. Our adventurers come first, always!

 

page4image1005872

 

We truly believe in the importance of having a well-balanced and healthy life and we will do anything we can to ensure that our employees are able to take advantage of this. A positive image and fun-loving attitude helps us be more productive and less stressed

As we have mentioned, Life's an Adventure and it's about having a fun time living it.

 

How To Apply

 

Please send your resume and cover letter to Jennifer, jenn@discovercanadatours.com

Guides

JOB TYPE: Part Time / Seasonal

 

Are you passionate about Canada? Are you in love with the natural beauty of this great land? Does traveling to mountains, waterfalls, glacial lakes, the coastal rainforests, and beaches get your heart pumping? Do you own a Toque? And last of all do you have a CLASS 4 License or Learners Permit? If so, continue reading as this job might be the perfect fit for you!

 

Reporting to the Operations Manager, our Road Rangers (Driver Guides) will be responsible for driving one of our mini-coaches or vans, providing excellent tour commentary and safety, and ultimately ensuring our passengers have the trip of a lifetime. We are looking for people to join our team who possess a great personality, a passion for travel, and a commitment to excellence.

 

As part of Discover Canada Tours, you will have the opportunity to work in an exciting and fun industry; meet and work with people from all over the world; and gain valuable and fulfilling work experience.

 

Responsibilities include:

  • Efficiently maintain prepared tour schedule

  • Passionately deliver commentary and stories to passengers throughout the tour

  • Observe and follow all by-laws and rules of the road

  • Daily guest and vehicle safety inspections and completion of driver & vehicle reports

  • Prepare and know your tour schedule as well as road conditions

  • Keep an electronic log

  • Clean your vehicle after each shift

  • Connect with people and maintain relationships

  • Record digital and or live footage of your tour as assigned for Marketing purposes

  • Communicate with operations how and when you will be returning tour (paperwork/receipts)

  • Report any infractions/ accidents/ tickets or defect on vehicles to the Ops Manager ASAP

  • Keep track your assigned schedule and possible changes

  • Keep track of your expenses and summits receipts at the end of each trip

  • Attend staff meetings and social events

  • Available on weekdays, weekends and holidays between May and October

 

Qualifications & Skills

  • Professional attitude and appearance

  • Excellent organization, time management and communication skills

  • Ability to solve problems and work under pressure

  • Be able to respond to changing conditions or unexpected events in a calm manner

  • Safe driving skills with an exemplary driving record

  • Awareness of safety issues

  • Flexibility required for shuttle services and transfers

  • Be able to respond to changing conditions or unexpected events in a calm manner

  • Commitment to continuous self improvement

  • A passion for Canada and our wondrous landscape

  • Be Tech Savvy - Knowledge of Social media postings and basic app use

  • Knowledge of history and the geography of Western Canada and the N-West US an asset

  • Ability to speak a second language is an asset – please indicate on resume

  • Additional entertainment skills, for example musical abilities is a big asset, but not required

 

Experience and Certifications/Licenses required

  • High School Diploma is required

  • Previous experience in the capacity of a Tour Driver an asset but not required

  • Degree or Diploma in a tourism program is an asset but not necessary

  • Class 4 or Class 2 Unrestricted Learner’s or Drivers License (In house Training available)

  • Mechanical Skill set is an asset but not required

  • First Aid Certificate is required

  • Recent Criminal Record Check with Vulnerable Sector (Mandatory)

 

Additional Notes

  • All potential hires are required to be able to get to departure points on their own.

  • One of our major departure points is Canada Place in downtown Vancouver.

  • No phone calls, please.

 

Payment Structure: Competitive wage based on experience and qualifications (to be discussed)

 

Job Type: Part-time / Seasonal

JOB TYPE: Part Time / Seasonal / Full Time

 

Are you passionate about Canada? Are you in love with the natural beauty of this great land? Do mountains, waterfalls, glacial lakes, the coastal rainforests, and beaches get your heart pumping? 

 

Do you own a Toque?  Do you thrive when you’re the center of attention? Do you enjoy interacting with people of all ages, demographics and backgrounds?

 

Our Tour Guides will be responsible for the daily tour operations, providing excellent tour commentary, and ultimately ensuring our passengers have the trip of a lifetime. We are looking for people to join our team who possess a great personality, a passion for travel, and a commitment to excellence. 

As part of Discover Canada Tours, you will have the opportunity to work in an exciting and fun industry; meet and work with people from all over the world; and gain valuable and fulfilling work experience.

 

You could be the perfect fit if you have:

  • A great, fun-loving, personality
  • Desire to entertain others 
  • Ability to tell interesting and engaging stories
  • Excellent knowledge of Canada, especially Western Canada
  • Reliable, flexible and adaptable
  • Drive to go above and beyond for the client, the company and yourself
  • Ability to  think on your  feet and handle stressful situations calmly and professionally
  • The ability to speak a second language (German/French/Spanish/Italian/Portuguese/Mandarin) 

 

Responsibilities include:

  • Efficiently maintain prepared tour schedule
  • Passionately deliver commentary and stories to passengers throughout the tour
  • Prepare and know your tour schedule
  • Handle cash and sell activities / tickets
  • Connect with people and maintain relationships
  • Record digital and or live footage of your tour as assigned
  • Attend staff meetings and social events

 

Qualifications & Skills

  • Professional attitude and appearance
  • Excellent organization, time management and communication skills
  • Ability to solve problems and work under pressure 
  • Be able to respond to changing conditions or unexpected events in a calm manner
  • Awareness of safety and comfortability issues 
  • Skill at budgeting time and money
  • Knowledge of history and geography of Western Canada
  • Be Tech Savvy - Knowledge of Social media postings and basic app use
  • Ability to speak a second language is an asset – please indicate on resume 
  • Additional entertainment skills, for example musical abilities is a big asset, but not required

 

Experience and Certifications/Licenses required

  • High School Diploma is required
  • Previous experience in the capacity of a Tour Director / Guide and / or ESL teacher is an asset
  • Degree or Diploma in a tourism program is an asset but not necessary
  • Willingness to obtain a Class 4 Unrestricted Driver's Licence 
  • First Aid Certificate (Mandatory - to obtain before start date) - Wilderness First Aid a bonus
  • Recent Criminal Record Check with Vulnerable Sector (Mandatory)
  • For Adventure Guide applicants a Hiking course and Food Safe Certificate is required 
  • Permitted to work legally in Canada

 

Additional Notes

  • All potential hires are required to be able to get to departure points on their own. 
  • One of our major departure points is Canada Place in downtown Vancouver.
  • No phone calls, please.

 

Payment Structure: Competitive wage based on experience and qualifications (to be discussed)

 

 

Job Type: Part-time 

Before you apply:  Take some time to understand what we stand for through our Purpose and Core Values

 

UNDERSTANDING OUR PURPOSE

Sharing our love of Canada with the World.

We want to showcase everything we love about Canada and ensure that we provide our guests with an unforgettable, authentic experience for the best value possible. Our adventurers are always our top priority!

 

UNDERSTANDING OUR CORE VALUES

“Live the Adventure” - A Work hard, Play Hard attitude to all life's adventures.

"Teamwork is dream work” - Working as a collaborative team allows us to achieve the impossible.  We have high standards and set ambitious goals to achieve them as a team.  

We are accountable, dependable and realize our success is a direct result of our actions.

"Go the extra mile" We will not hesitate to go above and beyond to make sure each guest is having a unique and unforgettable experience. Our adventurers come first, always!

“Have Fun doing it” We truly believe in the importance of having a well-balanced and healthy life

 

 

To apply, please email
operations@discovercanadatours.com

This is a motto that we live by and is one of the cornerstones of our company culture.

WHY WORK HERE

EXPLORATION

Be part of a team of experienced guides and support staff who are enthusiastic about showing off the best areas of the Pacific Northwest while bringing your personal touch to each adventure. Every guide has their favourite regions of Canada and specifically the Rocky Mountains: What is your favourite?

GROWTH & LIFESTYLE

This is the perfect opportunity to further your tourism or guiding career. You will have the opportunity to learn and grow alongside some awesome people both on the road and at our base of operations in Vancouver. You can expect flexible working hours and days that allow you to define your skill set while enjoying life.

GIVING BACK

In this job you have the opportunity to promote local tourism, support small businesses in the communities we visit and have a positive impact on the environment through sustainable tourism.

FEEL AT HOME

Discover Canada Tours is a family-owned company that values each employee’s well being.
We take a keen interest in your life and the work-life balance that you should achieve.
Remember …if you love what you do you will never “work” a day in your life.

OUR CORE VALUES

  • Live the Adventure
    Work hard, Play Hard attitude to all life’s adventures.
  • Teamwork is dreamwork
    Working as an accountable and collaborative team allows us to achieve the impossible. When our goals are achieved we celebrate together!
  • Go the extra mile
    Our Adventurers come first so we aim to give them the “time of their lives” on our trips. We are committed to going above and beyond to achieve this belief.
  • Have fun doing it
    We believe in the importance of a well balanced and healthy lifestyle. Life is an adventure and we should be having a fun time living it.

ROAD RANGER FAQs

Yes, you will need a license class allowing you to drive vehicles of a seating capacity of up to 24 passengers. A Class 4 or Class 2 license depending on the province.

No, you do not need to have it in order to get hired. We do offer Step on Guiding Positions.

If you are interested in becoming a Driver Guide you will need a perfect driving abstract and must obtain the license at least 1 month prior to the start of the season.

Yes. You need to have a valid first aid certification of a minimum of 20h including CPR.

No, you need to obtain your own visa and be legal to work in Canada in order to come and work for us. A working holiday visa is usually the fastest and easiest way to go.

Yes, A company phone is provided for certain tours but you are expected to have your own phone.

Discover Canada Tours offers trips throughout the year. Depending on your availability, experience and destination knowledge, the summer season runs from April to October with a peak season being June to mid-september and a winter peak occurring during the months of January, Feb and March.

Our travellers comprises everything from high-school students, university students, ESL students through to mature and experienced travellers. No two tours are the same and you will need to adjust your commentary and guiding style to fit the demographic. While this sounds daunting, it is actually one of the best parts of the job.

We run different types of trips ranging from day trips featuring local attractions to overnight camping, backpackers and upmarket hotel based trips. For more information have a look at our list of adventures.

Scheduling is done according to availability, trip type, guide’s abilities and logistical realities. Guides that are keen, can expect to work a full year. Seasonal Guides can expect roughly around 50-80 days.

Yes. Some overnight trips will include a light breakfast and potentially a dinner but this amount may differ from one tour to another.

No. Tour Guides will receive company credit cards prior to the start of the trip to cover all of the trip’s expenses.

No. Most of our Tours start from Vancouver. If the tour starts from out of the lower mainland, BC, then DCT will take care of transportation costs.

We run tours everywhere in Canada but the bulk of our tours take place in Western Canada, North West Washington State, and the Yukon.